Privacy Policy

Last updated: November 2025

1. Who We Are

CareVisa is operated by Fine Content Limited, a company registered in England and Wales.

  • Company Name: Fine Content Limited
  • Company Number: 16603901
  • Registered Address: 7 Coronation Road, London, NW10 7PQ
  • Email: privacy@carevisa.co.uk

2. What Data We Collect

We collect the following types of personal data:

Account Information

  • Email address
  • Name
  • Phone number (optional)
  • Password (stored securely hashed)

Profile Information

  • Location (postcode)
  • Country of origin
  • Visa status
  • Work experience and qualifications
  • Job preferences

Usage Data

  • Searches performed
  • Pages viewed
  • Features used

Technical Data

  • IP address
  • Browser type and version
  • Device information

3. How We Use Your Data

We use your personal data to:

  • Provide our services: Sponsor search, job matching, and alerts
  • Personalise your experience: Show relevant sponsors and opportunities near you
  • Send communications: Job alerts, immigration updates, and service notifications
  • Improve our service: Analyse usage patterns to enhance features
  • Ensure security: Protect against fraud and abuse

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract: To provide the services you signed up for
  • Consent: For marketing communications (you can withdraw anytime)
  • Legitimate interest: For service improvement and security

5. Who We Share Data With

We may share your data with:

  • CareOptus: Our job matching platform (same company group)
  • Email service providers: To send alerts and notifications
  • Analytics providers: To understand service usage (anonymised where possible)

We do NOT sell your personal data to third parties.

6. How Long We Keep Data

  • Account data: Until you delete your account
  • Usage logs: 12 months
  • After account deletion: 30 days, then permanently removed

7. Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a machine-readable format
  • Object: Object to processing for certain purposes
  • Withdraw consent: Opt out of marketing at any time

8. How to Exercise Your Rights

You can exercise your rights by:

We will respond to your request within 30 days.

9. Cookies

We use cookies to provide and improve our service. For details, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure servers, and access controls.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or through a notice on our website.

12. Complaints

If you're not satisfied with how we handle your data, you can complain to the Information Commissioner's Office (ICO):

ico.org.uk

13. Contact Us

For any questions about this policy or your personal data, contact us at: privacy@carevisa.co.uk